Last updated: April 17, 2026

This Privacy Policy explains how TRADIFY SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (“Tradify”, “we”, “us”, “our”) collects, uses, shares and protects personal data of natural persons acting on behalf of our business customers, suppliers and partners.

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Data controller

The data controller is:

TRADIFY SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
UL. STEFANA DRZEWIECKIEGO 19D
54-129 WROCŁAW
POLAND

VAT: PL8943231243
Company number: 52800769000000

Email: info@tradi-fy.com
Phone: +48 718 808 283

2. Scope of this Policy

This Policy applies to personal data collected through:

• our website tradi-fy.com,

• communication via e-mail, phone and contact forms,

• order processing and account management,

• relationships with B2B and individual (B2C) customers, suppliers and partners.

3. Categories of data we collect

We may process the following categories of personal data:

• Identification data: name, surname, position.

• Contact details: business e-mail address, phone number, company address.

• Company details: company name, VAT number, registration number.

• Order and account data: login details, order history, invoices, payment status.

• Files and documents you upload or send to us.

• Technical data: IP address, device information, browser type, access times.

• Cookies and usage data related to visits to our website.

4. How we collect data

We collect data when:

• you create an account or send an inquiry,

• you place an order or request a quotation,

• you communicate with us by e-mail, phone or contact form,

• you browse our website (via cookies and analytics tools),

• your company provides your contact details to us as a business contact.

5. Purposes and legal bases of processing

We process personal data for the following purposes and on the following legal bases:

• Performance of a contract (Art. 6(1)(b) GDPR):

  • processing and fulfilling orders,

  • managing accounts and customer relationships,

  • handling complaints and return requests.

• Legitimate interests (Art. 6(1)(f) GDPR):

  • maintaining B2B relationships and communication,

  • securing our IT systems and preventing abuse,

  • improving our services and website,

  • internal reporting and statistics.

• Legal obligations (Art. 6(1)(c) GDPR):

  • accounting, tax and recordkeeping obligations,

  • responding to lawful requests from authorities.

• Consent (Art. 6(1)(a) GDPR), where applicable:

  • sending marketing communications and newsletters,

  • using certain cookies where consent is required.

You may withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

6. Cookies and analytics

6.1. We use cookies and similar technologies to operate and improve our website and to analyze traffic.
6.2. We use, in particular:

• Google Analytics – to analyze aggregated website traffic and user behavior,

• Google Search Console – to monitor search performance and visibility.

• Google Merchant Center – to manage product listings and optimize advertising performance.

6.3. Cookies may collect information such as IP address, device and browser type, visited pages and interactions.
6.4. You can control or disable cookies through your browser settings. Some cookies may be essential for the proper functioning of the website.

7. Use of Baselinker and other service providers

7.1. We use Baselinker and other service providers to integrate marketplaces, manage orders, process shipments and keep inventory.
7.2. These service providers may process personal data on our behalf as data processors and are contractually obliged to implement appropriate security measures and process data only according to our instructions.

8. Sharing of personal data

We may share personal data with:

• logistics and shipping providers (e.g. FedEx) to deliver goods,

• payment institutions and banks to process payments,

• IT and hosting providers, CRM and integration platforms (including Baselinker),

• professional advisors (e.g. auditors, accountants, legal counsel),

• public authorities where required by law.

We do not sell personal data.

9. International data transfers

Some of our service providers (e.g. Google) may process data outside the European Economic Area (EEA). In such cases, we rely on:

• adequacy decisions of the European Commission, or

• appropriate safeguards such as standard contractual clauses.

You may contact us for more information about these safeguards.

10. Data retention

We keep personal data only as long as necessary for the purposes described above, in particular:

• for the duration of the business relationship and for the period required by accounting and tax laws,

• for the limitation periods of potential legal claims,

• for marketing purposes until you object or withdraw your consent.

After expiry of the retention periods, data will be deleted or anonymized.

11. Your rights

Under GDPR, you have the following rights (subject to conditions and limitations in the law):

• Right of access to your personal data,

• Right to rectification of inaccurate or incomplete data,

• Right to erasure (“right to be forgotten”),

• Right to restriction of processing,

• Right to data portability,

• Right to object to processing based on legitimate interests,

• Right to withdraw consent at any time (for processing based on consent).

To exercise your rights, please contact us at info@tradi-fy.com

You also have the right to lodge a complaint with a data protection authority, in particular in the EU Member State of your habitual residence, place of work or place of the alleged infringement. In Poland, the supervisory authority is the President of the Personal Data Protection Office.

12. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration or disclosure. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

13. Changes to this Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website with the date of the last update.