Last updated: March 17, 2026

These Terms of Service (“Terms”) govern the use of the website tradi-fy.com and the business relationship between TRADIFY SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (“Tradify”, “we”, “us”, “our”) and our business customers (“Buyer”, “you”, “your”).

By accessing our website, creating an account or placing an order, you acknowledge that you have read, understood and agreed to these Terms.

1. General Provisions

1.1. Tradify operates as a wholesale supplier, offering products and services to both business customers (B2B) and individual customers.
1.2. By placing an order on our website, you acknowledge and agree that all transactions are subject to our wholesale terms and conditions.
1.3. While we provide access to individual customers, our operational model, pricing, and return policies remain structured according to wholesale standards for all buyers.

2. Company details

TRADIFY SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
UL. STEFANA DRZEWIECKIEGO 19D
54-129 WROCŁAW
POLAND

VAT: PL8943231243
Company number: 52800769000000

3. Product information

3.1. We supply, in particular, cycling products, tools, automotive accessories, discs with movies and video games and other related goods.
3.2. Product descriptions, images, specifications and availability shown on the website are provided for information purposes and may be updated or corrected.
3.3. We reserve the right to modify or discontinue products at any time.

4. Ordering process

4.1. Orders may be placed:

• via our website,

• through our sales managers,

• by e-mail,

• on the basis of an issued invoice or quotation.

4.2. A binding contract is formed when we confirm your order in writing (e.g. by order confirmation or invoice) or when we start executing the order.
4.3. All orders are subject to availability and our acceptance.

5. Minimum order value (MOQ)

5.1. The minimum order value is EUR 500 (five hundred euros) or equivalent in other currencies, unless we expressly agree otherwise in writing.
5.2. We may decline or adjust orders that do not meet the applicable MOQ.

6. Prices, currencies and taxes

6.1. Prices are quoted in Polish zloty (PLN), euro (EUR) or US dollars (USD) as indicated in the quotation or invoice.
6.2. Unless explicitly stated otherwise, prices are net of VAT, customs duties, import taxes, local charges and bank fees, which are borne by the Buyer.
6.3. We reserve the right to adjust prices in case of changes in exchange rates, supplier pricing, logistics costs or other relevant factors. Any change will be communicated before order confirmation where it affects an open quotation.

7. Payment terms

7.1. Accepted payment methods include bank transfer and card payment, as specified in the invoice or checkout.
7.2. Unless otherwise agreed, all orders must be paid in full before shipment.
7.3. We may allow partial pre-payment or post-payment only on the basis of a separate written agreement.
7.4. Any bank or transaction fees are borne by the Buyer.
7.5. In case of late payment, we may charge statutory interest for delay and/or suspend further deliveries.

8. Pre-order model and availability

8.1. We primarily operate on a pre-order basis. Products may be sourced from various brands and warehouses based on your confirmed order.
8.2. Handling and sourcing time typically ranges from 1 week to 1 month, depending on the brand, product line and availability.
8.3. Delivery times indicated by us are estimates and not guaranteed unless explicitly agreed as binding.

9. Shipping and risk of loss

9.1. Goods are shipped mainly from Poland using FedEx and/or other professional carriers.
9.2. We deliver to the USA, Europe and other regions worldwide, excluding CIS countries and any territories subject to trade restrictions, embargoes or our internal risk policies.
9.3. We can deliver to:

• the Buyer’s address,

• fulfillment centers (including FBA, 3PL) and other locations, as agreed.

9.4. Risk of loss or damage passes to the Buyer when the goods are handed over to the carrier. From that moment, the Buyer bears all risks related to transport.
9.5. The Buyer is responsible for customs clearance, payment of duties, taxes and any import-related fees in the destination country.

10. Delivery times

10.1. Standard transit time is generally 3–5 business days after dispatch for many destinations, but may vary depending on the country, carrier and operational conditions.
10.2. We are not liable for delays caused by carriers, customs authorities or other circumstances beyond our reasonable control.

11. Inspection and claims

11.1. The Buyer must inspect delivered goods without undue delay.
11.2. Any visible damage, shortages or non-conformities must be reported to us in writing as soon as reasonably possible, together with supporting documentation (photos, packing list, carrier report).
11.3. Defect-related returns and refunds are governed by our Return and Refund Policy, which forms part of these Terms.

12. Cancellation

12.1. As we work on a pre-order basis, orders cannot be cancelled after payment has been made, unless we expressly agree in writing.
12.2. If we agree to a cancellation, any costs already incurred (e.g. supplier fees, logistics, bank fees) may be deducted from refunds or charged to the Buyer.

13. Restrictions on resale

13.1. For certain brands or product lines, there may be restrictions on territories, sales channels or marketplaces (e.g. specific marketplaces or countries may be excluded).
13.2. Such restrictions are usually communicated individually and may form part of separate distribution or supply agreements.
13.3. The Buyer undertakes to comply with all such restrictions and to hold Tradify harmless from any claims arising from breaching them.

14. Warranties and liability

14.1. Unless expressly stated otherwise, we do not provide separate commercial warranties beyond those offered by the manufacturer.
14.2. To the maximum extent permitted by law, Tradify’s liability for any claim arising out of or in connection with a sale is limited to the net invoice value of the affected goods.
14.3. We are not liable for indirect, incidental or consequential damages, such as loss of profit, loss of business or reputational harm.

15. Intellectual property

15.1. All trademarks, logos, product names, images and descriptions shown on the website remain the property of their respective owners.
15.2. Nothing in these Terms grants the Buyer any intellectual property rights beyond those necessary to resell the products in the ordinary course of business.

16. Governing law and jurisdiction

16.1. These Terms and any disputes arising out of or in connection with them are governed by the laws of Poland, excluding its conflict of law rules.
16.2. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Poland, with Wrocław as the primary venue, unless mandatory law provides otherwise.

17. Changes to the Terms

17.1. We may update these Terms from time to time.
17.2. The version in force at the time of order confirmation will apply to that order.
17.3. The current version of the Terms will be published on our website.